The humbleness of a warrior is not the humbleness of the beggar. The warrior lowers his head to no one, but at the same time, he doesn't permit anyone to lower his head to him. The beggar, on the other hand, falls to his knees at the drop of a hat and scrapes the floor to anyone he deems to be higher; but at the same time, he demands that someone lower than him scrape the floor for him.
CARLOS CASTANEDA (Tales of Power)
Posted on 18 February 2012 @ 9:21 am
Faced with an obstacle, you have two choices:
- Respond in a way that presumes someone else is responsible for the way you feel; don't do anything…
- Respond in a way that presumes YOU are responsible for the way you feel; deal with it…
Posted on 2 April 2014 @ 11:57 am
Forget what you learned in those management books. There's really only one way to ensure that everyone on your team excels. Management books have it all wrong. They all try to tell you how to manage "people". It's impossible to manage "people"; it's only possible to manage individuals. And because individuals differ from one another, what works with one individual may not work with somebody else.
Some individuals thrive on public praise; others feel uncomfortable when singled out. Some individuals are all about the money; others thrive on challenging assignments. Some individuals need mentoring; others find advice to be grating.
The trick is to manage individuals the way that THEY want to be managed, rather than the way that you'd prefer to be managed. The only way to do this is to ASK.
In your first (or next) meeting with each direct report ask:
- How do you prefer to be managed?
- What can I do to help you excel?
- What types of management annoy you?
Listen (really listen) to the response and then, as far as you are able, adapt your coaching, motivation, compensation, and so forth to match that individual's needs.
BTW, a savvy employee won't wait for you to ask; he or she will tell you outright what works. When this happens, you're crazy not to take that employee's advice! Unfortunately, most individuals aren't that bold, which is why it's up to you to find out how to get the best out of them.
And you'll never get that out of a management book. There is no one-size-fits-all in a world where everyone is unique.
FROM INC.COM ON THE 24TH OCTOBER 2012
Posted on 2 April 2014 @ 11:56 am
AN OBITUARY PRINTED IN THE LONDON TIMES - INTERESTING AND SADLY RATHER TRUE
Today we mourn the passing of a beloved old friend, Common Sense, who had been with us for many years.
Posted on 1 April 2014 @ 8:41 pm
Many companies use surveys to get customer feedback, but often surveys are a pain to complete and people don’t put much thought into filling them out. A better way to learn what your customers want (or don’t) is to interview them. Real conversations can unearth more-detailed insights than tick-the-box questions can — and they don’t […]
AI has the potential to do so much that it can be hard to know how your company should use the technology. To start building an AI strategy, try a few pilot projects. Your goal should only partly be to create value; more important is showing stakeholders why investing in AI is worthwhile. Choose two […]
Maybe you think you don’t have enough time to read books. But consider how many texts, emails, and tweets you read each day — and how much time you’d get back by cutting some of that out of your life. Making your phone less addictive can help. Move all apps off the main screen so […]